Great article on how enterprises must transform their legacy processes and systems to become more user-centric: https://hbr.org/2016/02/technology-isnt-enough-to-empower-employees-even-in-a-digital-world

Technology Isn’t Enough to Empower Employees, Even in a Digital World
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Elizabeth Becker

Elizabeth is Marketing Manager at PROTECH. Comments and feedback can be directed to her at jobs@protechfl.com.